Agreement
- 1.1. By visiting our restaurant, making reservations and/or ordering on our website, you accept the
offer and services of our restaurant. You hereby enter into an agreement with our restaurant and
have read and accept our terms and conditions. You can submit any questions and comments via our
contact form. The contact details of our restaurant can be found on our website. - 1.2. Within the framework of this agreement, our restaurant processes personal data, this is done in
accordance with the applicable legislation. For more information about how we handle your personal
data, please refer to our privacy policy. - 1.3. Our restaurant will never make your personal data available to third parties without your
permission.
Rights and Obligations
- 2.1. Without prejudice to the following articles, our restaurant is obliged under the ho reca
agreement to provide the agreed catering services at the agreed times in the usual manner in our
restaurant. - 2.2. Our restaurant is empowered by law to terminate, at any time, the operation and provision of
services to a guest if the guest violates the house rules and/or code of conduct or otherwise behaves
in such a way that the order and tranquility in the restaurant, or in the vicinity is disrupted. The
guest must then leave the restaurant and / or our terrace on first request. If our company exercises
the power to terminate an agreement due to disruption, the restaurant will not be liable for any
compensation to the customer . - 2.3. Our restaurant is not obliged to receive and / or take into custody any goods of the guest. Our
restaurant is not responsible and/ or liable for damages, loss, or theft of any goods of the guest. - 2.4. The guest is obliged to adhere to the applicable house and conduct rules and to follow the
reasonable instructions of our restaurant. - 2.5. The guest is obliged to cooperate with reasonable requests in accordance with legal obligations
regarding safety, identification, hygiene and prevention of public nuisance.
Reserve
- 3.1. If the guests have not arrived within half an hour after the reserved time, the reservation can be
considered cancelled. - 3.2. Conditions may be attached to reservation. (for example, deposit for large group)
- 3.3. Cancellation must be communicated one hour before the start. Otherwise, costs can be
calculated.
Delivery
- 4.1. Delivery costs are charged for delivery of an order, which are indicated when ordering. The
prices stated on the website do not include the costs for delivery. - 4.2. Orders can be placed via the internet up to 15 minutes before closing time. The opening hours
are listed on our website - 4.3. Although we strive for a delivery of your order within 45 minutes to the address you want, there
are always circumstances, such as weather and traffic, that can contribute to this indication not being
met. - 4.4. We deliver on the ground floor or ring floor, delivery in hotels, hospital, offices and other utility
buildings must be picked up at the reception desk. - 4.5. If the customer chooses to deliver, the customer must provide correct contact details and be
present at the delivery address. If customer is not at the address and unreachable, the product will
be returned to the restaurant where customer can pick up within reasonable time, if not, customer
is not entitled to replacement or refund. - 4.6. If the order is not to your liking (for example because the order does not correspond to what you
ordered), the customer must contact our restaurant by telephone as soon as possible. In consultation
with our restaurant, you may receive compensation up to the maximum amount paid. - 4.7. Our restaurant reserves the right to refuse and cancel an order if the offer is no longer available,
if there is reasonable doubt about the accuracy or authenticity of the order or the contact details, in
case of force majeure and without having to give the reason. The amount already paid will then be
refunded to your account.
Allergen
- 5.1. If a customer is allergic to certain foods, we recommend that you consult allergy information at
our restaurant and on our website or contact our restaurant by phone.
Payment
- 6. 1. Customers owe fees for consumption and services they have enjoyed while visiting our
restaurant. It is mandatory to pay before leaving the restaurant. You can pay by pin or cash at the
counter in the restaurant. - 6.2. By delivery, prior payment is possible via the payment methods offered on our website. If online
payment is not possible or if you prefer payment on delivery, you can also pay appropriately to the
delivery person. - 6.3. Payments via the website are processed by Buckaroo, which takes care of the payment to our
restaurant. Your order cannot be cancelled.
Intellectual property rights
- 7.1. All intellectual property rights relating to our restaurant, the website, and the products of our
restaurant, including packaging and advertising material, are vested exclusively in our restaurant and
its suppliers. This includes patent rights, trademark rights, trade name rights, database rights, design
rights, domain names and other intellectual property rights (including know-how and trade secrets)
in the Netherlands or elsewhere, which are related to our restaurant, the content of the website
and/or the products supplied, including packaging/advertising material. It is not permitted to change,
copy, otherwise (re)use or remove the trademarks or identification marks on the website, products,
packaging or advertising material, or any indications regarding copyrights, trade names or other
intellectual property rights, nor to modify or imitate the website or any parts thereof, nor to damage
or take unjustified advantage of the reputation of the Intellectual property rights of our restaurant
and its suppliers.
Liability
- 8.1. The total liability of our restaurant for an attributable shortcoming in the performance of an
agreement or for any other reason whatsoever, is limited to the amount paid by the customer. - 8.2. Ons restaurant is not liable for indirect damage, consequential damage, loss of profit, missed
savings and immaterial damage. - 8.3. The customer and the guest and those accompanying him are jointly liable for all damages that
are and/or will arise for the restaurant and/or any third party as a direct or indirect result of an
attributable shortcoming and/or unlawful act, including violation of the house rules, committed by
the customer and/or the guest and/or the person accompanying him.
Complaints procedure
- 9.1. If you have any complaint about our restaurant, services, visit to our restaurant, our products,
your order or the delivery thereof, we kindly request you to submit it directly via our contact form or
e-mail address on our website. We will process your complaint and contact you as soon as possible to
provide feedback on the findings.
Applicable law
- 10.1. By visiting our restaurant or our website, you automatically accept these terms and conditions,
which also apply to any future visits, unless the conditions have changed. - 10.2. Our Restaurant reserves the right to change the general terms and conditions at any time. We
therefore recommend that you consult the conditions again on a subsequent visit or order. - 10.3. These agreements between you and our restaurant are governed by Dutch law.